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Samsung galaxybook2 pro 360 is absolutely horrible

(Onderwerp aangemaakt op: 21-12-2023 01:09 PM)
463 Weergaven
Kweem
Student
Opties
Is it just me or is the this laptop a horrible device. Just so you understand, these are all the issues I face with this laptop:

- Battery dies almost every night even when fully charged when in sleep mode.

- Horrible battery life in general, lasts for 4 - 5 hours MAX with basic websurfing. Mind you I have always used battery protect to PROTECT my battery.

- "Seemless" connect is most definitely not seemless. Almost always have trouble connecting my Samsung ear buds. ( normal one and the pro)

- Every 1,5 -2 months i randomly can't login to my laptop. So i have to reset my password.

- fingerprint sensor is not reliable. Some days it just refuses to detect it for some odd reason.

- face ID never even worked.

- Quickshare is bad to put it lightly.

And I can go on and on.

Point is, I have been a loyal customer for quite some time, but this not the only device i have from Samsung that doesn't work.

Funny thing is i asked for a repair service and they didn't come pick up my laptop.
No notice, nothing.

If my laptop issues do not get resolved this will be the last thing i buy.

Waiting for you response.

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1 Antwoord
TessaV
Moderator
Moderator
Opties

Hi @Kweem thanks for reaching out to us. These problems make it seem like there is something wrong with your Galaxy Book. I would advise you to try a hard reset: Recover, restore, or reset your Samsung PC and see it the problems still occur. Please let me know if this helps. 

 

Greetings, 

Tessa