26-10-2019 05:39 PM
Hi everyone,
I need some clarification, as to be honest the Samsung support staff are hopeless with knowing anything about their own products.
I was on chat with support enquiring about the eARC firmware update for this soundbar, he replies to me saying it doesn't have eARC?!
the whole reason I purchased it was because of this update, I have the LG C9 which is eARC!
if they don't provide this firmware update to allow it, then this soundbar is going back for a refund.
30-10-2019 08:53 AM
30-10-2019 09:57 AM
@zhspence so you own a C9 TV?
Just wondering, did you set Dolby Atmos ON and HDMI ARC | Pass Through or Auto? What about DTV settings? Could you give me some details about all your sound settings?
30-10-2019 10:02 AM
30-10-2019 10:09 AM
Ok and what happens if you change "Passthrough" to "Auto"?
30-10-2019 10:14 AM
30-10-2019 10:17 AM
Reading the manual I think that "Passthorogh" option is basically to support DTS-HD codec. If you don't need it then try to switch "Passthorogh" to "Auto" and see if it changed anything.
30-10-2019 10:26 AM
30-10-2019 12:58 PM
I was looking at this thread and reserching online. I found the following info as pointed out by RTINGS discussion.
30-10-2019 01:00 PM
30-10-2019 03:36 PM
@zhspence wrote:
I have tried both and they don’t make much difference. My tv might be eARC but the soundbar isn’t so HD audio passthrough cannot happens as arc will not pass HD audio just standard compressed audio. That’s why I wanted eARC and it can passthrough uncompressed 5.1 and 7.1 wheres arc can do compressed 5.1 at best.
HDMI ARC bandwidth is 1 Mbps
EARC bandwidth is 37 Mbps which is a massive difference and why eARC can support HD audio and lossless audio and arc cannot
Shouldn't passthrough mean more/less the same as PCM? As I understand, Auto mode meas either PCM or Passthrough. What's the point?