What is going on with eARC update for the soundbar HW-Q90R?

[zhspence]

Hi everyone,

I need some clarification, as to be honest the Samsung support staff are hopeless with knowing anything about their own products. 

I was on chat with support enquiring about the eARC firmware update for this soundbar, he replies to me saying it doesn't have eARC?! 

the whole reason I purchased it was because of this update, I have the LG C9 which is eARC!

if they don't provide this firmware update to allow it, then this soundbar is going back for a refund. 

[MMIX]

I have the HW-Q80r, but all 2019 Soundbars have received the update. Your HW-Q70r is now officially eARC ready just like HW-Q80r and HW-Q90r. 

[Alvaro_Chile]

Excelent man!!.... Greatings from Chile...I update my bar... Yeah!

[jobean]

Anyone tested Netflix on LG C9? I hope the lipsync issues are gone and maybe better audio quality?

[Mike_kr]

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@jobean wrote:

Anyone tested Netflix on LG C9? I hope the lipsync issues are gone and maybe better audio quality?

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I tested this on LG C9 and lipsync issues are gone on Netflix.

[jga_182]

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@MMIX wrote:

I have the HW-Q80r, but all 2019 Soundbars have received the update. Your HW-Q70r is now officially eARC ready just like HW-Q80r and HW-Q90r. 

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Great! Hopefully tu Q90r TV update is coming soon. It has no sense that they update de soundbar and not de TV.

[jobean]

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@Mike_kr wrote:

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@jobean wrote:

Anyone tested Netflix on LG C9? I hope the lipsync issues are gone and maybe better audio quality?

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I tested this on LG C9 and lipsync issues are gone on Netflix.

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Nice! Does this mean the Atmos is also not lossy anymore from Netflix? Or do they only stream lossy Atmos?

[Blib]

Only lossy unfortunately 

[Mike_kr]

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@jobean wrote:

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@Mike_kr wrote:

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@jobean wrote:

Anyone tested Netflix on LG C9? I hope the lipsync issues are gone and maybe better audio quality?

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I tested this on LG C9 and lipsync issues are gone on Netflix.

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Nice! Does this mean the Atmos is also not lossy anymore from Netflix? Or do they only stream lossy Atmos?

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It's still lossy and this will not change.

[NatFlenders]

Is that manual update on the sub and rear speakers really needed again?

I guess many normal users will never do that...

[jobean]

What source do you guys use to get the best audio from the soundbar? Nvidia shield? Blueray player? Something else?