26-10-2019 05:39 PM
Hi everyone,
I need some clarification, as to be honest the Samsung support staff are hopeless with knowing anything about their own products.
I was on chat with support enquiring about the eARC firmware update for this soundbar, he replies to me saying it doesn't have eARC?!
the whole reason I purchased it was because of this update, I have the LG C9 which is eARC!
if they don't provide this firmware update to allow it, then this soundbar is going back for a refund.
15-04-2020 05:36 PM
My Q90r soundbar’s WiFi selection disappeared this morning.So I pressed the idset button to actived it. Then it repeat update on the screen again and again.And the soundbar didn’t worked any more...... So I pressed any button to make it work again. When I select din......after din display it shows EARC on the screen!It’s amazing!But it still doesn’t make any sounds,it doesn’t work.When I cut the power down and restar it, it worked well but after din display ,it shows tvarc..........wt f
15-04-2020 05:46 PM
15-04-2020 07:29 PM - last edited 15-04-2020 07:30 PM
If there was EARC on display then we realy should wait an update. Hope samsung stops their silence and give us some information
16-04-2020 08:47 AM
I’m Chinese in China,You should try to press the idset and hold in 30s,maybe you will see what I saw
16-04-2020 10:30 AM
16-04-2020 11:16 AM
16-04-2020 11:27 AM
There are more hidden things on the soundbar. I once hold down a button on the remote to update the soundbar but it was a wrong one and the screen said 'test tone'. I heard no tone but maybe that will be another update.
I you guys want it I can try to post a picture of that screen.
16-04-2020 01:12 PM
Yes, show us this
16-04-2020 01:41 PM - last edited 16-04-2020 01:46 PM
It must be some mistake on soundbar ?? I hope it's not,but....
PS. sorry for my English language,I'm from Croatia...
16-04-2020 01:49 PM
I will post it after work. I hope I can remember which button it was but I will try them all