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The Frame TV, Samsung Soundbar and Speaker: cannot get surround sound

(Topic created on: 20-09-2021 03:26 PM)
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johannbzh
First Poster
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Hello,

Here is my setup:

  • The Frame TV 2020 (GQ43LS03T)
  • Sound bar HW-MS750 with rear speakers SWA-9000
  • R6 360 speaker (WAM6500)

This is all Samsung. Still, I can't get the sound to take advantage of both sound bar and speaker at the same time.

With the multiroom app, it works fine from a phone. It is possible to group MS750 and R6 to have the same audio on both.

But from the TV, it looks impossible. The Surround sound option is greyed out. From other posts, I tried to:

  • set the Wi-Fi network on 2,4GHz only
  • reset to factory settings and verified firmware updates

but no improvement. The sound bar is connected on HDMI-ARC, and also on Wi-Fi and Bluetooth.

Please, how to get multiroom/surround audio from TV like I have from a phone ?

Thanks

1 REPLY 1
dadè
Explorer
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Helpp no good
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