T450 subwoofer has deep noise at low volume

[sinansengun]

I have HW T450 soundbar which I am very pleased with but it has deep and strange background interference noise on it. I tried woofer level set to -12 but doesn't matter, firmware update (v1033) or change location didn't work.

Anyone had the same experience and is there a fix?

Sinan

[Joseph86]

Same issue...

I’ve tried everything, only the unplugging solved the problem. 😂

[sinansengun]

Yess that's a good solution 😁 I started a topic local samsung community at my country too and official moderator says it needs check by Samsung authorized service center so I called service. They will come in a few days. Let's see what they say 😁

[customer2000]

And what they said? Wondering cuz I've got the same problem

[sinansengun]

They said the subwoofer needs change so I'm waiting for it. However, some people say the problem continues despite the change.

[customer2000]

So they gonna replace your subwoofer for a brand new one?

[sinansengun]

Yes.

[sinansengun]

Hi everyone,

Customer services replaced my subwoofer for a new one but it has the same problem. Latest firmware update(v1038) did not work. I am gonna request a refund.

[Members_3AunLgB]

Hello. I have the same soundbar and i have the same problem.  I upgraded software to the latest version but it dosesn't help. My local service stated that this is normal with such cheap equipment.

[sinansengun]

The refund was made to me. I recommend that you also request a refund because this is not normal.