Spotify very loud on Soundbar HW-Q90R

[Raymond4711]

Hi,

When Inuse Spotify connect to connect my IPhone to my Soundbar and subsequently adjust the volume on my IPhone, the volume suddenly jumps to an extremely high level on the Soundbar and indicates “Halfway” on the IPhone. Have to adjust al the way to it lowest setting on the phone to have a somewhat acceptable background level and subsequent volume adjustments  can only be done very coarse. Any Idea how to fix this?

[Baz2011uk]

i am also having the same issues after receiving my Q90R yesterday and tinkering with it in the evening and woke the whole house up ops

but this is not a Samsung issue but a spotify connect issue see below link seems to be happening on all wifi speakers with spotify connect

shocking its not a Samsung fault tho 

https://community.spotify.com/t5/Android/Volume-SPIKES-and-my-world-explodes/td-p/4919135

[Suburbia]

Hi guys,

Had the same issue but just updated the last Spotify version and it looks like the bug is fixed ! The soundbar connect on a low sound level and when I change it from my phone it's 1 by 1.

Anyone to confirm this issue is fixed?

EDIT: If you change the sound from your phone but you are NOT in Spotify the issue come back again...

It's still a nice improvement.

[Passo]

I guess the problem still exist.

@ Samsung

Any feedback?

[Qliver]

Can you guys confirm that this has been fixed now? I haven't had any issues on my Android phone for some months time now, I can use the buttons to change the volume by 1, without any jumps in volume.

The Spotify Windows app is still pretty bad for volume control though. I use 8 on my HW-Q80R to listen to music, and I think that translates to 8% on the volume slider, so it's nearly impossible to adjust the volume slightly.

[Sam Aerts]

The incremental changes are still too big. Why does it have to be so loud when it’s only at a minimal level? 
This would be resolved by simply letting us put a threshold on the max volume through f.e. Smartthings app

[Filikun]

I can confirm it’s not fixed. 

[Skargard]

I found a temp solution by NOT using Wi-Fi, instead connect via Bluetooth. Do so by using the SmartThings app and changing the main connection from wifi to Bluetooth. This drove me nuts as  and and I played around with it until it worked.

[Sam Aerts]

If you use bluetooth, you must stay within range with your phone… When I walk around in the house, doing chores streaming music to the soundbar I sometimes walk out of range

This is the biggest drawback of that solution imo