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Spotify Connect doesn't detect HW-Q90R soundbar

(Topic created on: 27-06-2020 04:15 PM)
3736 Views
Nulheim
Apprentice
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I have purchased recently a HW-Q90R soundbar, and after installing it seems impossible to connect with my iphone's spotify connect.

I have installed fw 1008 in soundbar and in subwoofer & rear speakers following the samsung's web intructions. SmartThings app shows 1008 version and the soundbar is properly added and connected to the same wifi network of my iphone. I can play spotify songs with bluetooth, but I cannot use Spotify Connect because the soundbar doesn't appear in the spotify's devices list, even with the soundbar in Wifi input. I have disable the option "Show only local devices", and my account is premium. With my computer and with my previous Yamaha receiver the Spotify Connect works flawlessly.

I have resetted the router, reinstalled spotify, reinstalled smartthings app (and granted all permissions it asks for), remove and re-add the soundbar to smarthings app, select Wifi input, and nothing.

Can you help me to make this soundbar works with spotify connect? Thanks!!

76 REPLIES 76
ZeusyZeus
Journeyman
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Hey yeah thanks for far everything seems to be working fine appreciate the help. Hopefully it lasts few others continued having the issue afterward. Thanks again!
jay26
Student
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First time trying to use spotify connect on my HW-Q90r.

Did all the steps apart from the ip address.

Opened up spotify app, played a song and in devices it was their as an option, but alas requires premium users only.

My other option in devices is my shied android tv which i can use my tablet/phone as a remote .

 

- Turn off soundbar

- Remove soundbar from smartthings

- changed the ip-address reservation for the soundbar (not sure if this was necessary).

- Turn on soundbar, now press - and + buttons at the same time (on the device not your remote) until

- INIT appears, then BYE and the soundbar turns off.

- Turn on soundbar

- Go into smarthings and add the soundbar again (you will notice this time it will ask for wifi settings).

- Soundbar shows up in spotify again.

Gil80
Pioneer
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tried everything but I'm getting 'Premium users only' message.

Screenshot_20200627-235851_Spotify.png

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jay26
Student
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you need to pay for a premium spotify subscription to use the soundbar with spotify connect

Dandee
Pioneer
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Hi,

Spotify connect only works with premium account paid memberships not the free account if that's what you mean
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Gil80
Pioneer
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since when?

I thought that this was the problem people were experiencing when they were not able to use Spotify with the soundbar?

Then how come I'm able to stream to other devices? 

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Dandee
Pioneer
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Hi again,

That all depends on with what & how you are streaming / connecting to those devices?

Spotify connect doesnt actually stream from 1 device to another like bluetooth or wifi direct does but it streams directly from spotify servers directly to that specific device.

Hope this helps, if you are still having trouble i will try to help the best i can.
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Gil80
Pioneer
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Ok.

I thought I could use the WiFi feature to stream music in higher quality, like FLAC.

I can stream via bluetooth, though, but that wasn't my intent.

 

It's a shame the smartthings app doesn't list spotify in the list.

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TolgaAkcan
First Poster
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SOLVED


The problem due to 5 GHz Wi-Fi network you need to turn it off and let it connect through 2.4 GHz. That will start to appear on your device menu..

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TolgaAkcan
First Poster
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SOLVED


The problem due to 5 GHz Wi-Fi network you need to turn it off and let it connect through 2.4 GHz. That will start to appear on your device menu

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