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Spotify Connect doesn't detect HW-Q90R soundbar

(Topic created on: 13-06-2020 03:05 PM)
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Nulheim
Apprentice
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I have purchased recently a HW-Q90R soundbar, and after installing it seems impossible to connect with my iphone's spotify connect.

I have installed fw 1008 in soundbar and in subwoofer & rear speakers following the samsung's web intructions. SmartThings app shows 1008 version and the soundbar is properly added and connected to the same wifi network of my iphone. I can play spotify songs with bluetooth, but I cannot use Spotify Connect because the soundbar doesn't appear in the spotify's devices list, even with the soundbar in Wifi input. I have disable the option "Show only local devices", and my account is premium. With my computer and with my previous Yamaha receiver the Spotify Connect works flawlessly.

I have resetted the router, reinstalled spotify, reinstalled smartthings app (and granted all permissions it asks for), remove and re-add the soundbar to smarthings app, select Wifi input, and nothing.

Can you help me to make this soundbar works with spotify connect? Thanks!!

76 REPLIES 76
GodSella
First Poster
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Does the soundbar needed to be updated again (the firmware) after that? 

 

 

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GodSella
First Poster
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Does it need to be updated again? (the firmware)
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Dandee
Pioneer
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Hi,

No I don't think it should no.
Hope this helps 🙂
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ZeusyZeus
Journeyman
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I have the same issue I can’t believe it never got fixed.
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Dandee
Pioneer
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Hi, 

If your still having an issue...

1. Remove the soundbar from smartthings.

2. Reset soundbar.

3. Set it up again in smartthings.

4. Login to your wifi router & set the soundbar to always use the same IP address.

& Finally i think you may need to uninstall & reinstall the spotify app then the problem should be fixed 🙂

ZeusyZeus
Journeyman
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Thanks but how do I set my sound bar in my router settings? I have an Orbi.
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Dandee
Pioneer
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Usually open an internet browser & go to: http://192.168.1.254 & login with your router admin details.

You should find the soundbar in wireless connections
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ZeusyZeus
Journeyman
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I found the sound bar but no idea how to give it a static ip address I don’t see any options.

 

UPDATE: Ok I think I figured it out I went to LAN setup then under address reservation I added the sound bar (I think it's the sound bar I have multiple Samsung devices). Going to test it out. 

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ZeusyZeus
Journeyman
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Also how do I know which op address the sound bar is on? I have multiple Samsung devices showing on the list. I went to information in smart things app and it doesn’t show anything.
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Dandee
Pioneer
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Sounds like you have got it