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Original topic:

Soundstand issues

(Topic created on: 24-11-2022 06:41 PM)
FUEG01
First Poster
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I have just purchased a new Samsung QE50Q65B smart TV. 

Can you tell me if my soundstand HW-H500/UX is compatible, as I'm struggling to connect it to the new TV via Bluetooth.

Any help would be appreciated.

Thanks

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2 REPLIES 2
JAMES4578
Samsung Maker ★
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Hi @FUEG01 The Soundbar should be compatible,though for Tv's larger than 40 inches should be not placed on separate stand or space.  https://www.samsung.com/uk/audio-video/soundbar-h500/HW-H500XU/ if fails to connect via Bluetooth may need to delete previous connection.  for more information and other Troubleshooting see this guide  https://downloadcenter.samsung.com/content/UM/201409/20140917100824642/HW-H500_XU_ENG-ECO-0811.pdf 

Notice there has not been a firmware update since 2015.

 

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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FUEG01
First Poster
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Hi, thanks for the info now sorted and working.

 

Thanks

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