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Original topic:

Soundbar HW-Q950A 11.1.4ch

(Topic created on: 06-07-2021 09:03 PM)
brucewm
Apprentice
Options
Audio & Video

Just installed the above sound system. Great except that the sync of the voice to the movement of the mouth is not correct and the voice is lagging. Suggestions? TV =  QLED QE55Q85R - connection using HDMI ARC to ARC from the Samsung console to the soundbar. Thank you

3 REPLIES 3
AndrewL
Moderator
Moderator
Options
Audio & Video

@brucewm: Please try pressing the Sound Control button on the soundbar remote repeatedly until 'Sync' is displayed, then use the Up/Down buttons to set the audio delay between 0-300 milliseconds. Are you able to sync the audio and video in this manner? 

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brucewm
Apprentice
Options
Audio & Video

Many thanks for the suggestion. That kind of works meaning that it is close. Is there are any other areas that could be adjusted? Thank you

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Deep kandel
First Poster
Options
Audio & Video

Just try to turn off and on again while movie is playing. It worked for me. 

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