Sound bar quality

[Amymatt]

My two year old Samsung sound bar keeps losing connection.  And when I reconnect it sounds very tinny. The voices are small and far away 

[xSteveuk]

Hi,
These page may be helpful to you

Set up your Samsung Soundbar - Connect to TV with HDMI and more

https://www.samsung.com/us/support/answer/ANS00049272/

Samsung Soundbar loses audio/video sync or disconnects when connected via HDMI ARC

https://www.samsung.com/us/support/troubleshooting/TSG01211322/