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Original topic:

Sky Q Mini Box & Samsung Soundbar - sound but no picture via HDMI

(Topic created on: 25-12-2019 02:37 PM)
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Pally3
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Hi

 

I was wondering if anyone can help me or signpost me to someone/a website that may be able to help with my query.

 

I am getting no picture from my Sky Q Mini Box when connected to my Samsung TV via a Samsung soundbar.

 

The equipment and avaiable HDMI connections are as follows:

Samsung TV UE43NU7020K (HDMI In 1 and HDMI In 2 (Arc))

Samsung Soundbar HW-N400 (HDMI In and HDMI Out (TV Arc))

Sky Q Mini Box (HDMI Out)

 

My connection is as follows:

HDMI cable from TV (HDMI In) to Soundbar (HMDI Out (TV Arc))

HDMI cable from Soundbar (HDMI In) to Sky Q Mini (HDMI Out).

 

I have tried connecting using different connections but end up getting no sound and picture.

 

Kind regards

 

Pally

 

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