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Original topic:

Samsung tv box GX-730SH

(Topic created on: 03-10-2020 11:31 AM)
jd271
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My TV box (GX-730SH) was installed in Portugal by Meo. It worked fine at first, but afterI was 9 months away from home, it will play back previously-recorded videos, but won't work on any of the channels. The troubleshooter message is that the smart card isn't being sensed. I've removed it, checked it and re-inserted it a number of times, but the problem remains.

Since the box remained undisturbed (not even turned on) for 9 months, it's hard to see why the card no longer works.

Any suggestions welcomed.

I have contacted Meo Portugal, but will probably be dead and buried by the time they respond.

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3 REPLIES 3
Aklima
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Hi,
you could try and unplug ur tv for 15 to 20 and have ur card removed at the same time. and u can put ur card back in once you put ur tv on.
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jd271
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Thanks for the suggestion. I tried and it didn't work. All the channels remain scrambled. The smart card status shows as 'OK'.

I thought I'd try restoring the original settings to see if that works. All I need now is the PIN number, which the installer didn't leave! (No user manual with the equipment either, but I managed to download a copy.)

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Aklima
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Hi,
You could try and call for ur pin and tell them about your situation.
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