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Samsung soundbar turns up randomly

(Topic created on: 31-03-2022 09:21 PM)
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Dellis_
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Hi my Samsung HW T400 soundbar just turns to 55 volume randomly, sometimes 2mins sometimes it takes longer but always goes to 55. It's connected to a Samsung 55" TV and it happens if I connect it to a 50" TV. Anyone know hoe to help please?

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AndrewL
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@Dellis_: Please can you confirm the model number of the TV you have the soundbar connected to? This can be found on the sticker on the back of the device, or in Settings > Support > About This TV. In the meantime, please head to Settings > Sound > Sound Mode > Standard, then select 'Expert Settings' and make sure that Auto Volume is toggled off. 

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