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Samsung Smart Speaker VL550

(Topic created on: 28-04-2020 05:54 PM)
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nedpatt
Student
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Hi, I need to reset this speaker to it's factory setting. There a reset button at the rear of the speaker but there is no indication in the manual how it's used. I've tried a variety of short and long pushes on the button but the speaker remains unmoved. Has anyone any idea how to reset the device?

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AndrewL
Moderator
Moderator
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@nedpatt: This should be possible with just a short button press. Have you tried pressing the reset button on both the speaker and the Dial Controller to see if this makes a difference?
nedpatt
Student
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Thanks for that. Managed to get it sorted out.