search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Original topic:

samsung S20+ 5G

(Topic created on: 13-08-2020 07:52 PM)
hodds
First Poster
Options

‎13-08-2020 07:52 PM in 

My samsung AKG headphones keep turning down to zero everytime they are used.  I have used my wireless enacfire earphones and do not have the same issue. Its is very annoying, I have rebooted the phone but it continues and has been for ages. Any ideas?
0 Likes
2 REPLIES 2
AndrewL
Moderator
Moderator
Options

‎13-08-2020 07:58 PM in 

@hodds: When the issue occurs, can you go to Settings > Sound and Vibration > Volume, and check your Media volume slider to see if it is still at a suitable level? If it is, are you able to try the AKG headphones with another compatible device to see if the issue persists?

0 Likes
hodds
First Poster
Options

‎13-08-2020 08:02 PM in 

I've checked the slider and that is OK and not at a high level. I don't have another compatible device due to the connector on the headphones
0 Likes