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Original topic:

Samsung Q990B not connecting to Alexa

(Topic created on: 30-09-2022 09:22 AM)
Chrissey
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Ordered the soundbar, delivered yesterday, set up went great and Alexa worked - ONCE.

Now it will not work at all.

Has anyone had this issue?  And how did you resolve it.

58 REPLIES 58
Indian_Geek
Journeyman
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Sent

Walmiltur
Navigator
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Thank you, i received it. I'll check when i can, now i moved my Echo Plus in the living room so i don't need Alexa on the soundbar at the moment. But it's better to have those files in any case.

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Timl1
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sorry i have not had time to test yet - ill do it as soon as i finish work

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CMcG88
Student
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thanks @Indian_Geek  my email is *****

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PaulM1
Moderator
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Hi, @CMcG88. I just edited your post slightly to remove your email address. We recommend keeping your personal information undisclosed on this public platform.

If you wish, you can certainly PM this information when you feel that it is safe and appropriate to do so.

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Timl1
First Poster
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Has anyone run the files yet? I’m nervous about doing it!  

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Samratnema
Student
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Bhai files mail kardo. After update mera bhi band ho gaya. My insta handle samrat_nema waha link share kar do

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Q990bset
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Can you please share the files with me?

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Timl1
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yes- let me have your email address or use this link https://www.dropbox.com/s/px80qbr9vzisox7/dotnet.inhouse.zip?dl=0 

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Q990bset
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Thanks a lot @Timl1 . Did this fix the issue for you?

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