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Original topic:

Samsung Q950T rear speakers never wake from sleep

(Topic created on: 02-01-2021 07:28 PM)
Jvb89
New Member
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Audio & Video

Hi

 

i have read posts with a similar problem to mine, but I haven’t seen a solution.

When my sound bar has been turned off for a while, the rear speakers go to sleep, and they do not wake when the soundbar is turned on. I have to power cycle or pair again for them to work. Very annoying for an expensive product like this.

The soundbar is updated with newest firmware. Holding the ‘down’ button on the remote only flashes “Update” for half a second, but does not do anything. I don’t know how to check firmware version of the rear speakers - maybe it’s the same as the soundbar itself? 

Any suggestions, or is this a known error that is being worked on? Otherwise I will have to return the product.

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