Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Q80R constantly turning itself off

(Topic created on: 28-03-2021 07:58 PM)
Giovanni_NL
Journeyman
Options
Audio & Video

Hello,

Since the beginning I've been having issues with the auto turn off feature.
It's extremely, extremely annoying to the point that I'm wanting to RMA both my Q80R's until it get's fixed.

There's a feature built in that will turn the soundbar off after 15 minutes of 'no activity/no sound'.
It does this even though there is sound. If you have the TV at a really low volume, for example in the night, it will still turn itself off. Sometimes it does this 4 times an hour!
My parents in the living room are having the same issues, different TV and an Nvidia shield in between.
Mine is running directly from the TV.

I've read about this issue and there's many people complaining about this.
How f**** hard can it be to make an option to disable this?

For people that want to respond with BS about CEC... it's a different feature.
This is the automatic shutdown, not turning on/off by the TV.

Please make an option to disable this feature.
If you decide to make the choice for us, atleast make it not turn off when there's sound coming through the soundbar! 
You're pretty good with smart features, this seems like a very simple one.

0 Likes
2 REPLIES 2
Giovanni_NL
Journeyman
Options
Audio & Video

Bump

0 Likes
Members_UNn1kPf
First Poster
Options
Audio & Video

I have the same problem on the soundbar hw q800A.. there must come a fix

0 Likes