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Original topic:

Samsung HD-6500 not playing Blurays

(Topic created on: 03-02-2023 11:54 PM)
First Poster
Audio & Video

My Blu-ray player is not playing Blurays. It’ll only play DVDs and streaming services. I did a factory reset, but I inserted a Blu-ray and I got “Cannot read disc. It does not meet specifications”. Firmware is up to date. I’m thinking it’s the laser that’s the issue. Any solutions?

Samsung Members Star ★
Audio & Video

Hi @Jgj_86 could try a reset do by holding down  stop  button on player  for 5 seconds. Assuming there are no scratches or fingerprints,  ensure that BD Live is switched off in case any issues there. I would also check the HDMI cable,  a customer discovered in the past that even though  DVD's were playing there was a fault with the cable.

However in your case it may well be a problem with the laser and if all other troubleshooting ruled out likely to need a repair.  If this turns out to be the case obviously depends if it would be worthwhile.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .