01-12-2019 10:51 AM in
Hey guys new to this but help needed please .
i bought two new sound bars Samsung Harmon kardon and the blue tooth connection on the rear speakers keeps dropping out .
one day can be fine next they are flashing and go red or one connects and the other doesn't .
the two kits are doing the same so I don't think units are faulty .
the sound bars are connected to the TVs via hdmi arc connection .
i have reset everything and reconnected but still the same .
thank you
02-12-2019 03:29 PM in
Hey @Supercar03! Can you make sure that the software of the soundbars is up to date? You can find the latest one here: https://www.samsung.com/uk/support/model/HW-N950/XU/