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Samaung HW-Q60t

(Topic created on: 28-12-2020 11:47 PM)
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Andy1986
Student
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Today i brought the HW-Q60T soundbar and subwoofer, the subwoofer bearly makes any sound and has a crackling noise? Bluetooth Connected and connected to tv via optical cable. This is very disappointing for a product thats supposed to be good quality! Can someone please help before i return the product 

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5 REPLIES 5
PaulyWauly36
Pathfinder
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i read that it needs a update, look up via google hw-q60t update. takes u to a samsung link
Andy1986
Student
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Thanks will try that
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MrSwann
Pioneer
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Hello Andy 

I do have this product and the rear speakers SWA 8500S

 

It works very well 

On the remote you can adjust de sound level from 1 to 80 (90????) Never ever been over 35

 

And the subwoofer differential from -6 to +6

You must see the level in the display on the right corner..

 

Please try and come back here after

 

 

 

 

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jaydee3
Journeyman
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Do the firmware update and it solves the audio problems.
It also then allows both TV and soundbar speaker option if you have a Q TV.
problem I find now is that sometimes the soundbar isn't in lip sync when watching live broadcasts!
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jaydee3
Journeyman
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Here's the link for the firmware download.
https://www.samsung.com/us/support/downloads/
Be sure to click on 'see more' next to the download button and view the upgrade guide.
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