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Original topic:

Recorded media compromised

(Topic created on: 22-10-2022 04:47 PM)
vc1234
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A recorded meeting is not playing at all.
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10 REPLIES 10
ChrisM
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Hi @vc1234 

Could we take a little more info regarding this please?

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vc1234
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I recorded a meeting on the 01092022 for over an hour, listened to it that same day and tried to do the same and can't do that at all. The file size is still the same and something else is on it which is less than 30 seconds. I want to believe someone must have access that recording.
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PaulM1
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Ah, that's very strange, @vc1234. On which of our devices did you record the meeting and store the file?

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vc1234
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Voice recorder. The file size is still there.
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vc1234
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Samsung galaxy A70
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PaulM1
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Thanks for confirming that. Which app are you using to access the recording, @vc1234, and have you to tried to load the file using any other apps?

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vc1234
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Music player, and I have used VLC to load the file and still the same thing
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PaulM1
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I see. Thanks for checking whether it would load on another player. Which file format is the recording, please?

Furthermore, do you remember whether you saved the recording or backed it up (e.g. to a Cloud-based service) originally?

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vc1234
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Mp4 and was saved on the voice recorder
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