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Original topic:

Recorded media compromised

(Topic created on: 22-10-2022 04:03 PM)
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vc1234
First Poster
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A recorded meeting is not playing at all.
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10 REPLIES 10
ChrisM
SuperStar
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Hi @vc1234 

Could we take a little more info regarding this please?

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vc1234
First Poster
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I recorded a meeting on the 01092022 for over an hour, listened to it that same day and tried to do the same and can't do that at all. The file size is still the same and something else is on it which is less than 30 seconds. I want to believe someone must have access that recording.
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PaulM1
Moderator
Moderator
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Ah, that's very strange, @vc1234. On which of our devices did you record the meeting and store the file?

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vc1234
First Poster
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Voice recorder. The file size is still there.
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vc1234
First Poster
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Samsung galaxy A70
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PaulM1
Moderator
Moderator
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Thanks for confirming that. Which app are you using to access the recording, @vc1234, and have you to tried to load the file using any other apps?

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vc1234
First Poster
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Music player, and I have used VLC to load the file and still the same thing
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PaulM1
Moderator
Moderator
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I see. Thanks for checking whether it would load on another player. Which file format is the recording, please?

Furthermore, do you remember whether you saved the recording or backed it up (e.g. to a Cloud-based service) originally?

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vc1234
First Poster
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Mp4 and was saved on the voice recorder
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