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Original topic:

Q950T/ ALEXA

(Topic created on: 04-06-2021 01:59 PM)
Bong1
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Hello all.

I have a q950t bought a month ago and all great apart from alexa cutting out regularly for about a second and quite randomly.

I have tried:

Factory reset of the bar, removing from smart things / alexa including deauthorising and then re adding, changing wifi channels on my router of which I bring in speeds of 200mb.

I have multiple alexa devices throughout the house with the only issue on the 950t. 

Anyone else had this and did you manage to resolve it?

Many thanks.

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2 REPLIES 2
MartinC64
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I have exactly the same issue. Looking on other sites (like Reddit) it appears so do other people. Any ideas on how to fix this anyone?

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Melulup
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Alexa does not work for me, and I have the hw-q950a model

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