Q90r soundbar sub extremely quiet.

[Agechamp]

Hi guys, just got my q90r soundbar.

Updated to the latest firmware.

W in the firmware is 0240.0 which is supposed to be 0241.0

Go to download the SAT-HKA19WWC firmware from the Samsung page but when I unzip the folder it's not names that.

What can I do? 

Please help.....

[Chris726]

Sell it, never got any sound out of mine. Just bought a £70 2.1 setup for my PC and subwoofer works. Samsung just can’t make audio products!