15-04-2020 10:11 AM
Hi!
The Q70R sound bar automatically switches to Game Pro sound mode when my Samsung Q90R TV has Game Mode enabled. The soundbar also stays in Game Pro mode even when Game Mode has been disabled on the TV. This doesn't seem to have been well thought out. It there any way of disabling the auto switching into Game Pro sound either from the sound bar or the TV?
21-03-2022 10:43 AM
Unfortunately, this issue will never be fixed as these models are now 3 years old.
21-03-2022 10:42 PM
I have a Samsung TU8000 tv & Samsung HW A450 sound bar. Still have the same issue. Have done all the latest software & firmware updates as suggested by Samsung but didn’t fix it
02-07-2022 08:09 PM
Samsung engineers, please just make it so we can change game mode's equalizer settings, and that we can restore factory game mode equalizer settings to default (for the basic user who would have messed up their settings), and problem solved.
31-07-2022 02:11 PM - last edited 31-07-2022 02:12 PM
Same issue with Q90T and HW-Q800T. I reported the bug to Samsung. At least, after game mode is disabled, the system needs to change back to the sound mode which was selected before game mode.
11-08-2022 02:15 PM
Please Samsung do anything
01-09-2022 01:30 AM
QN85A and Q600B here. Same problem. They keep producing soundbar with this same design flaw. The only explanation is Samsung simply doesn't care. Terrible company.
26-09-2022 05:15 PM - last edited 26-09-2022 05:19 PM
Same problem. Year 2022... game sound mode not switching back to adaptive (previously set sound mode)... Soundbar is connected to TV via e-Arc HDMI, Playstation5 into TV via HDMI.
TV: QN90A
Soundbar: HW-Q700A
Game sound mode is just so bad compared to adaptive and it's a never ending hassle with navigating settings every time to reverse it manually....
Samsung's official nonexistent reply on this topic is straight up disrespectful.