Q700A subwoofer won't connect

[giraffeonastick]

Hello,

I took delivery of a Q700A and unpacked it tonight. Followed the setup instructions to the letter, and put the subwoofer in link mode - fast blinking blue light.

I then held down the up button on the remote forever (beyond a minute) but the subwoofer cannot connect to the soundbar.

I've moved them away from other products, turned the power off but the subwoofer blinks blue as soon as I put the power into it now, and the soundbar cannot connect to it at all.

Pressing the LinkID button causes a red light to temporarily show and then when I let go, the link like continues to flash.

I haven't even managed to connect it to my TV yet, let alone register the product with Samsung for warranty claims.

Have I got a faulty item and should I return it, or is there a reset process I can do to try and connect it up again?

Thank you 

[Obsydian]

I have owned the Q600, Q700 and now Q900A, all where a doddle to setup, barely any extra effort.

Best to either power everything down, back on and see, if not reset the TV restart all.