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Original topic:

Popping sound in SWA-9100S Rear Speakers (Paired with HW-N5500/ZA)

(Topic created on: 29-12-2021 03:15 PM)
ctstiffler80
First Poster
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Audio & Video

I have the above mentioned items attached to my TV and PS5. I have tried both optical and HMDI/ARC inputs (it's actually worse with HDMI). Anytime I am watching something, the audio coming out the rear speakers seems to have a popping sound. Using occurs during sudden increased volume from the source. I have tried the following

Repairing

Moving the receiver closer

Returned the item and got same model

I have read that there is a possibility that it could have something to do with the Wifi signal that is going across the house from the mesh system I have, however, I turned that off and still have the popping sound. I love the sound when it works and really don't want to change the units I have. Looking for some help.

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5 REPLIES 5
xSteveuk
Maestro
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Audio & Video
This page maybe helpful to you

Samsung TV or TV speakers make an abnormal noise

https://www.samsung.com/us/support/troubleshooting/TSG01202486/
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ctstiffler80
First Poster
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Audio & Video

This is not a samsung TV. Its the samsung sound bar and rear wireless speakers. The issue has nothing to do with the TV speakers

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MonkSpunk
Apprentice
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Audio & Video

I am having crackling sound in my rear right speaker(SWA-9100S) that comes with my HW-Q850A. I need help too. You can really hear it with this YouTube video: https://www.youtube.com/watch?v=PqVCPE8_ntE

I tried switching the port either speaker was plugged into. I tried tuning off and factory resetting the sound bar. I tired changing the settings. I tried changing the input from my tv ARC to my phone's blue tooth. Nothing works.

Going further,

I tried swapping out the receiver and two rear speakers with a new receiver and two rear speakers.(You can buy SWA-9100 without buying the HW-Q850A kit).  Did not work, figured it was the sound bar. Exchanged the HW-Q850A for a new one. Now I set the new one up and its is still doing the crackling static sound! 

On top of all this, one of the shipments came damaged and had to be returned... I've been to Best Buy so many times. I need help. 

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brianv78
First Poster
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Hi, any luck with this? I'm having the same issue with my right rear speaker. I also have the HW-Q850A

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MonkSpunk2
Journeyman
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Audio & Video

Check the other thread on this. Subject line: 

"SWA-9100 rear surround right speakers crackling sound when browsing" 

https://eu.community.samsung.com/t5/audio-video/swa-9100-rear-surround-right-speakers-crackling-soun...

 

Please leave a post there. 

 

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