05-05-2021 06:25 PM
Hello,
I own a Geforce GTX 1060 on a Desktop. For an unknown reason, it does not want any more to carry the sound to the HW-Q90R sound bar.
I have just made the technical checks on the phone with the Samsung technician and the sound bar works fine.
Both devices are connected through a HDMI cable which is also working fine (I've tested with my other laptop and it works fine).
I already tried the "Windows inbuilt Sound troubleshooter." The HW-Q90R shows as connected and the green bars are moving in the sound menu but nothing can be hear, even after 2 resets of the soundbar + 2 resets of windows + 10 NVidia pilot reinstallations.
Please help 🙂
06-05-2021 09:05 AM
06-05-2021 06:53 PM
Well thanks for the suggestion. Actually I did try all drivers and such. The thing is I have discovered the sound bar also does not work on another laptop...
06-05-2021 06:58 PM
06-05-2021 06:59 PM
The thing is that when I tried earlier today with the same cable it worked!
06-05-2021 07:07 PM
06-05-2021 07:13 PM
06-05-2021 07:14 PM
Thank you for your follow-up. Could you please indicate how/where to do that?
07-05-2021 12:26 AM