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Mr andy

(Topic created on: 21-01-2023 12:25 PM)
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Andym27
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Good morning,
 I've purchased a soundbar q800t model and i am trying to connect the subwoofer, i tried for days now but still no luck with the ID SET button.

The blue light still keeps bleeping. 

Can someone help me and give me any advice,??

Thanks

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12 REPLIES 12
FarhanKhan
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Turn the power off for minute and then try again
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Andym27
First Poster
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I tried that one as well ,and i tried to plug the soundbar first then after subwoofer and still not working 😔
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FarhanKhan
Pioneer
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Call samsung customer service then it may be some hardware issue and only they can sort out for you
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Andym27
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Yes i will try to call them to sort it out somehow, thanks you
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Obsydian
Samsung Members Star ★
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Turn everything including the TV off and try, I had the same issue with my Q900A.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
Andym27
First Poster
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The tv is not connected, i am trying between soundbar and subwoofer, i will try again tonight and try to see what software i have ,thanks thow
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Obsydian
Samsung Members Star ★
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Ok but why are you trying to pair the sub and bar without a source?
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Andym27
First Poster
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Because they don't connect with each other,,i have sound only on the soundbar..
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Obsydian
Samsung Members Star ★
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Ok but what input, source are you using?
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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