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Original topic:

Mr andy

(Topic created on: 2 weeks ago)
Andym27
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Good morning,
 I've purchased a soundbar q800t model and i am trying to connect the subwoofer, i tried for days now but still no luck with the ID SET button.

The blue light still keeps bleeping. 

Can someone help me and give me any advice,??

Thanks

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12 REPLIES 12
FarhanKhan
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Turn the power off for minute and then try again
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Andym27
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I tried that one as well ,and i tried to plug the soundbar first then after subwoofer and still not working 😔
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FarhanKhan
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Call samsung customer service then it may be some hardware issue and only they can sort out for you
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Andym27
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Yes i will try to call them to sort it out somehow, thanks you
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Obsydian
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Turn everything including the TV off and try, I had the same issue with my Q900A.
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
Andym27
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The tv is not connected, i am trying between soundbar and subwoofer, i will try again tonight and try to see what software i have ,thanks thow
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Obsydian
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Ok but why are you trying to pair the sub and bar without a source?
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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Andym27
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Because they don't connect with each other,,i have sound only on the soundbar..
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Obsydian
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Ok but what input, source are you using?
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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