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HW-S801B Woofer humming

(Topic created on: 16-03-2023 04:44 PM)
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EmersonB
Apprentice
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I've recently purchased a HW-S801B soundbar and set it up.
But the subwoofer has a constant low humming sound from the speaker, almost like feedback. 
After updating firmware, nothing has changed and the speaker still hums.

 

Is there anything I can do about this?

Thanks

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5 REPLIES 5
ChrisM
SuperStar
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Hi @EmersonB 

Did you manage to get this resolved, or are you still having the same issue?

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EmersonB
Apprentice
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Still having the issue. Contacted Samsung support who said they'll book an engineer to visit the house and text me a time, but haven't had anything yet
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ChrisM
SuperStar
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How long ago did you contact them?

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EmersonB
Apprentice
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2 days ago
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confuseddotcom
First Poster
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I'm experiencing the same issue. have you had yours resolved yet? got mine 4 weeks ago.

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