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Original topic:

HW-S800B - Disney Plus/Netflix etc.

(Topic created on: 24-11-2022 11:41 PM)
Gary80
Apprentice
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Audio & Video

Hi, 

I'm hoping someone can help me. I set up my HW-S800B today, it is synced with my Samsung Q80b 55".  Using the sound bar on it's own without Q-symphony is pathetic.  When using the sound bar with Q-symphony works ok when watching sky tv, however, when watching Netflix/Disney+ or prime with it the sound is very bad.  

So it seems that any output from the apps on the tv doesn't produce great sound even with Q-Symphony, in actual fact the sound from the tv speakers on their own is better.  Am I missing something here, or do I have a faulty piece of equipment?

 

Any help or advice is greatly appreciated. 

3 REPLIES 3
Ginga_p
Helping Hand
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Audio & Video
Have you tried clanging to the setting to pcm under advanced within the sound settings
G G
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Gary80
Apprentice
Options
Audio & Video

Hi, thank you for your response.  

I didn't, however when I did, I noticed that e-arc was turned off, so I set that to auto and where the pcm option is I set to passive, this has improved the sound a lot.  I don't know if they are the correct settings but it has definitely improved. 

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Ginga_p
Helping Hand
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Audio & Video
Good might need seeing if there's a setting on the bar and hopefully you will hit the sweet spot.
G G
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