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HW-S60A Constantly saying Wifi Disconnected.

(Topic created on: 21-12-2022 11:41 AM)
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JimXeo
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I haven’t had any issues with this device since July but now when your watching the tv or a movie the audio prompt ‘Wifi has disconnected’ is shouted over the sound bar. I’m wondering if there’s a way to fix the issue even if it’s reset to factory settings.  

(I have tried moving my wifi router closer and
have made sure there aren’t any IP  address issues and the app states I’m using the most upto date firmware)

thanks I’m advance. 

Jimi

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JAMES4578
Samsung Members Star ★★
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Hi @JimXeo  Have you tried Rebooting your  router?  Another idea is to reset the soundbar by  pressing the - and + buttons on the Soundbar for around  5 seconds.   Afterwards try reconnecting. Manual here  for Reference. https://downloadcenter.samsung.com/HW-S60A 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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