I have a Samsung HW-Q70R soundbar, which is connected by HDMI Arc to a Samsung Q85R TV .
After a certain time (mostly around 1h) the soundbar is suddenly muted, that means no audio from the TV is played. If I switch to the TV speakers and back to the soundbar it works again. The soundbar is not turned off, just no sound is played anymore.
How can this be resolved?
Thanks for the instructions. My TV was already up to date. My soundbar was not up to date. I have updated it now. I will report if the problem still appears next week.
In the meantime, usually I use my soundbar in adaptive sound or surround mode for TV and movies. Which one is the better one to use?
I can connect the soundbar by bluetooth (already paired). I will test it next time I have a longer TV session.
Do you think that the HDMI arc plug is broken? Will the soundbar also automatically start together with the TV when connected by Bluetooth or optical cable?
I have tried now first with HDMI arc and after around 30min the same problem appeared again. Then I switched to Bluetooth and there was no problem at all. Do you know why?
By the way, in the beginning we did not have these issues. They appeared after around 1-2 month (we have the soundbar since beginning of the year).