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HW-Q600B

(Topic created on: 18-12-2022 10:00 AM)
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Loftusroad99
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Hi,I have a HW-Q600B soundbar which I bought just over 2years ago but now the sound function has stopped working,no sound and the +/- buttons not displayed when using either remote or button on top, everything connects to it fine ie Bluetooth/hdmi/optic.

I've been told there's a common fault with these models with a faulty main board??? 

Anyone had similar problems.

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AndrewL
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@Loftusroad99: I'm sorry to hear that you're experiencing this issue with your sound bar. Are you making sure to select the correct connection source? For instance, if you're connected via Bluetooth, tap the source button on the sound bar/remote and select 'BT'. If the issue persists, power off your TV and sound bar, unplug them both at the wall for around 30 seconds, then plug them back in and power back on to see if this helps. You should also head to Settings > Sound > Sound output to make sure that your sound bar is selected here. Let me know how you get on. 

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