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HW Q-90R Dolby Atmos Issues with XBOX One

(Topic created on: 29-12-2019 12:28 PM)
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Lionking007
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Hi,

I bought HW Q90R soundbar yesterday and it all started fine but have not updated with the latest firmware yet. I made some changes to LG C9 sound settings (enabled pass through from auto) when I start my xbox one, it says Dolby Atmos but immediately changes to tv arc? Is this normal? The new cable I have now is Hdmi 2.0. Awaiting hdmi 2.1 on Monday. I downloaded the Dolby app and have it configured automatically on my xbox one

Please note I have not updated my firmware to 1007.9. Planning to do this by usb tomorrow morning or should I do it via smart things app?

I have been reading the Firmware update guide, it says to disconnect the sub and rears and re-connect before updating the sub and rears. I believe the subs and rears have to be completely re-paired before updates are applied the second time? 

 

If I am updating via usb, does the usb need to be in the service port until sub and rears of my q90r have been fully updated?

Thanks all for your replies and advice.

LK

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