Hw-k960 not connecting to Spotify

[Raymond_B]

Hi, Im having trouble connecting my soundbar with Spotify connect. Its been working until two weeks ago. Now I have tried soft reset and hard reset but it still wont work. Its connected to internet an working fine with the TV. Spotify finds it, but just wont connect.

Does anyone know what the problem might be? 

[damzan]

Samsung soundbar spotify wifi connect just doesn't work for more than 1 day, you need to power cycle it regularily if you want to have it working. This has been an issue for years with all samsung soundbars, see related topic with same issue:

https://eu.community.samsung.com/t5/audio-video/hw-q700a-no-sound-over-spotify-connect-wifi-fixed/td...

[Filip S]

I also started to have this problem around the same time. Used to work with power cycle. But no more.

[MartinBH]

Same here, has been working flawlessly until June. Spotify finds the speaker, but will not play music with Connect.