HW-K650 and Two R1 Wirelss Speakers in 5.1 With KS7000 TV

podavies · ‎07-12-2016

When using the K650 sound bar and two R1 Wireless speakers in surround sound mode over wifi with the latest firmware, The quailty of the sound K650 drops, sounds very muddy. As soon as you use the sound bar on it own, the sound bar improves. this is happening for a quite a few users.

can you help.

NotSamsung · ‎27-06-2017

@RyanM wrote:
I've had a few questions from members which have been passed to developers. Once I receive updates I'll be sharing them in the Community. Thanks everyone for your input.

Ryan,

I took time to test the K650, to write down the test results, and to post two questions to you.

Perhaps, by unintended oversight, you completely ignored my post.

Can you please answer my questions.

NotSamsung · ‎27-06-2017

@scott wrote:
You asked why pcm sounded louder than dd 5.1. PCM is lossless. DD5.1 is not--it is compressed, meaning there are components of the original recording that are missing.

PCM is stereo as we established. DD5.1 Netflix sends DD5.1 and if the TV convers that to stereo then it omits more components (it cant, by no amount of magic, invent new components) yet the sound volume does not go down. Point is that your explanation is void of logic.

Peejay84 · ‎27-06-2017

Notsamsung, if you don't want other people to to answer your questions, why do you even come to the COMMUNITY forums?

scott · ‎27-06-2017

NotSamsung · ‎27-06-2017

@Peejay84 wrote:
Notsamsung, if you don't want other people to to answer your questions, why do you even come to the COMMUNITY forums?

Pretending to know my intentions? Or are you deliberately misrepresenting it with your red herring abuse?

Ironically, my questions have not been answered.

Moggy · ‎28-06-2017

I have found this thread to be very informative as I own this set up although I have the KS8000 UK tv version. I would just like to thank everyone especially Robbienobs for getting this thing sorted. Once again thank you... Oh by the way, try not to reply to the troll and hopefully he will go away...

Robbienobs · ‎28-06-2017

Thanks Moggy........ Yes guys on here are very helpful and leave me in the dust on the technical side of things

RyanM · ‎28-06-2017

@NotSamsung wrote:

@RyanM wrote:

I've had a few questions from members which have been passed to developers. Once I receive updates I'll be sharing them in the Community. Thanks everyone for your input.

Ryan,

I took time to test the K650, to write down the test results, and to post two questions to you.

Perhaps, by unintended oversight, you completely ignored my post.

Can you please answer my questions.

As mentioned I have passed all the questions and comments to the developers. I'll keep everyone updated as soon as I hear anything further.

NotSamsung · ‎28-06-2017

@RyanM wrote:
@NotSamsung wrote:
@RyanM wrote:
I've had a few questions from members which have been passed to developers. Once I receive updates I'll be sharing them in the Community. Thanks everyone for your input.
Ryan,

I took time to test the K650, to write down the test results, and to post two questions to you.

Perhaps, by unintended oversight, you completely ignored my post.

Can you please answer my questions.
As mentioned I have passed all the questions and comments to the developers. I'll keep everyone updated as soon as I hear anything further.

Why do you deliberately not to answer my questions?

You should ban the user that called you a troll.

RyanM · ‎28-06-2017

@NotSamsung wrote:

@RyanM wrote:

@NotSamsung wrote:

@RyanM wrote:

I've had a few questions from members which have been passed to developers. Once I receive updates I'll be sharing them in the Community. Thanks everyone for your input.

Ryan,

I took time to test the K650, to write down the test results, and to post two questions to you.

Perhaps, by unintended oversight, you completely ignored my post.

Can you please answer my questions.

As mentioned I have passed all the questions and comments to the developers. I'll keep everyone updated as soon as I hear anything further.

Why do you deliberately not to answer my questions?

You should ban the user that called you a troll.

I don't personally have the answers to your question @NotSamsung. Once I have an update I will come back to you with an update. Thanks for your patience, please leave it with me.

Robbienobs · ‎28-06-2017

Hi all. Anyone had this issue before?

leelazer · ‎28-06-2017

Hi Robbie

No, what's smart view?

Lee

Peejay84 · ‎28-06-2017

Hi guys

Smart view is a Samsung app that let's you send stuff to your tv/speakers from your phone or tablet. I personally do use it much.

Robbie have you tried to hard restart your tv by holding power button on the remote until SUHD logo shows up?

Robbienobs · ‎28-06-2017

Hi Peejay84

Sorry should have given more detail.

I use this from my phone to play videos and u tube links to tv

Normally works fine but just started coming up with that warning

Robbienobs · ‎28-06-2017

Smart view is built into my Samsung S6 edge phone. I can send video to TV and vice versa, but it's been giving me this warning today stating it has to disconnect the speakers before connecting with smart view.

Strange. I may try a reset when I have time

Kilo · ‎28-06-2017

A little update if anybody remember my issues from last week.

Some magic, just turned in the tv a few hours and it just worked over optical. But wifi, still volume issues.

Read about other swedes here still also having volume issues over wifi? Might be a problem with our versions tvs/soundbars then?

But for me it's ok having the optical workaround up and running. If I have to do some regrouping now and then, also not and big thing for me. I just don't have the energi to be angry anymore.

Kilo · ‎28-06-2017

Oh one more question.

I have 3 options in format, PCM, DD and DTS Neo 2:5.

What is the DTS Neo thing?

scott · ‎28-06-2017

I googled it a month or so ago and it seems to be a Samsung thing. Some type of matrixed version of DTS. I can't tell the difference between that and PCM.

http://www.avsforum.com/forum/166-lcd-flat-panel-displays/1439262-samsung-smart-hdtv-its-dts-neo-2-5...

Peejay84 · ‎28-06-2017

I think it's a DTS version of surround upmix like Dolby Prologic (fake surround created from a stereo track)

GliMM · ‎28-06-2017

@Kilo wrote:
A little update if anybody remember my issues from last week.

Some magic, just turned in the tv a few hours and it just worked over optical. But wifi, still volume issues.

Read about other swedes here still also having volume issues over wifi? Might be a problem with our versions tvs/soundbars then?

But for me it's ok having the optical workaround up and running. If I have to do some regrouping now and then, also not and big thing for me. I just don't have the energi to be angry anymore.

Hey Kilo

Send me a PM with instructions on how to reproduce your problem and i will try to verify.

I'm in Sweden and have thenordic models of the hardware.
Been away for some days so I have not been able to follow the discussion so im not not up to speed with your issue after 'the firmware fix'

NotSamsung · ‎28-06-2017

@RyanM wrote:
@NotSamsung wrote:
@RyanM wrote:
@NotSamsung wrote:
@RyanM wrote:
I've had a few questions from members which have been passed to developers. Once I receive updates I'll be sharing them in the Community. Thanks everyone for your input.
Ryan,

I took time to test the K650, to write down the test results, and to post two questions to you.

Perhaps, by unintended oversight, you completely ignored my post.

Can you please answer my questions.
As mentioned I have passed all the questions and comments to the developers. I'll keep everyone updated as soon as I hear anything further.
Why do you deliberately not to answer my questions?

You should ban the user that called you a troll.
I don't personally have the answers to your question @NotSamsung. Once I have an update I will come back to you with an update. Thanks for your patience, please leave it with me.

Samsung needs to answer my questions. Don't you work for them?

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