07-12-2016 01:35 PM
When using the K650 sound bar and two R1 Wireless speakers in surround sound mode over wifi with the latest firmware, The quailty of the sound K650 drops, sounds very muddy. As soon as you use the sound bar on it own, the sound bar improves. this is happening for a quite a few users.
can you help.
10-08-2017 05:29 PM - last edited 10-08-2017 05:55 PM
I just checked and I am also already on 3114.2 my surrounds still work perfectly though. Just out of curiosity I checked the Samsung website and 3114.2 was definitely only released yesterday so I'm not sure when my system updated as I have always had to manually update previously. I have checked my volume which is now 0 to 100 and it is louder at lower volumes than before. I can still change source and adjust sub volume so I haven't lost that functionality as someone e else has. It's all very strange
Lee
10-08-2017 08:45 PM
Hi All
Just to confirm I am on the latest firmware and my system is still working well. Cant see any changes except that the volume is now 0 to 100. Have you updated Robbie? Some seem to be saying the volume on their rear speakers has gone but mine is still good.
Lee
10-08-2017 09:20 PM
10-08-2017 09:24 PM
Hi Lee
Not in UK until 22nd so can't test or see if mine has updated.
I have dropped an email to samsung stating some reporting issues with rears and volume control reduction in capability and got below response.........
11-08-2017 08:05 PM
11-08-2017 08:14 PM
Make sure you try a factory reset on everything before giving up (if you haven't already). TV may need to be reset as well and make sure everything is on same Wi-Fi, etc. You never know.
11-08-2017 08:19 PM
11-08-2017 08:22 PM - last edited 11-08-2017 08:31 PM
I have regained full functionality with remote. I have to turn volume up to 50 before the surrounds kick in. They must not have gotten the memo about the change in volume levels from 0-50 to 0-100.
DTS 5.1 still works when bluray player creates soundbar+2ch wi-fi but only matrixed multichannel when tv creates soundbar+2ch wi-fi.
Volume levels are still 0-50 on multiroom app.
11-08-2017 08:46 PM
11-08-2017 11:37 PM