Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

HW-K650 and Two R1 Wirelss Speakers in 5.1 With KS7000 TV

(Topic created on: 10/08/17 16:31)
podavies
Explorer
Options
Audio & Video

When using the K650 sound bar and two R1 Wireless speakers in surround sound mode over wifi with the latest firmware, The quailty of the sound K650 drops, sounds very muddy. As soon as you use the sound bar on it own, the sound bar improves. this is happening for a quite a few users.

 

can you help.

1,601 REPLIES 1,601
Peejay84
Navigator
Options
Audio & Video

The center channel is still broken... Also I don't remember updating the firmware but I'm on 3114.2, so it probably updated on its own

0 Likes
Reply
jase
Apprentice
Options
Audio & Video

I turned off the auto-updates after the problem was fixed.
Just because of this BS.

 

Jase

0 Likes
Reply
Bryantay
Explorer
Options
Audio & Video

Hey Guys,  

 

Strangely enough after the upgrade my center channel seems to be working correctly now. Much better base in the voices.  Can't say much for the surrounds as they are still quite. Although i did hear a hint of them during Game Of Thrones last night (which i would never hear them in the past).

 

I'll be spending the next couple of days evaluating and report back.

0 Likes
Reply
leelazer
Navigator
Options
Audio & Video

I just checked and I am also already on 3114.2 my surrounds still work perfectly though. Just out of curiosity I checked the Samsung website and 3114.2 was definitely only released yesterday so I'm not sure when my system updated as I have always had to manually update previously.  I have checked my volume which is now 0 to 100 and it is louder at lower volumes than before. I can still change source and adjust sub volume so I haven't lost that functionality as someone e else has.  It's all very strange 

 

Lee 

0 Likes
Reply
leelazer
Navigator
Options
Audio & Video

Hi All

 

Just to confirm I am on the latest firmware and my system is still working well. Cant see any changes except that the volume is now 0 to 100. Have you updated Robbie? Some seem to be saying the volume on their rear speakers has gone but mine is still good.  

 

 

 

Lee 

0 Likes
Reply
abob36
Explorer
Options
Audio & Video
I shouldn't be updated as I turned that off. I will check when I get home to see what version I am on. I wonder if for whatever reason there is some difference between the US and EU models? That is the only thing I can think of why there would be differences between our experiences.

I love how they release these updates with no announcement or notes of what it is supposedly updating. Did we get DTS 5.1 support? Could that answer Bryantay's reason he hears the rears?
0 Likes
Reply
Robbienobs
Pathfinder
Options
Audio & Video

Hi Lee

 

Not in UK until 22nd so can't test or see if mine has updated. 

 

I have dropped an email to samsung stating some reporting issues with rears and volume control reduction in capability and got below response.........

 

Dear Mr Hickey, upon receipt of your email I have raised this to our audio visual department for their comment and support. Either myself or my colleague will return to you as soon as possible to assist further.

Regards
 
0 Likes
Reply
Kilo
First Poster
Options
Audio & Video
Due to my language my post yesterday was taken away.

Well. My system is totaly down now. Getting No sound what so ever from R1s, and the soundbar is after...

Why. Why. Why Samsung did you even have to make an update?
0 Likes
Reply
abob36
Explorer
Options
Audio & Video

Make sure you try a factory reset on everything before giving up (if you haven't already). TV may need to be reset as well and make sure everything is on same Wi-Fi, etc. You never know.

0 Likes
Reply
Bryantay
Explorer
Options
Audio & Video
I did have to reset my R3s and then re-add them for the TV to see all 3 at the same time.

Reset them by holding down the up and down volume buttons.
0 Likes
Reply