07-12-2016 02:35 PM in
Audio & VideoWhen using the K650 sound bar and two R1 Wireless speakers in surround sound mode over wifi with the latest firmware, The quailty of the sound K650 drops, sounds very muddy. As soon as you use the sound bar on it own, the sound bar improves. this is happening for a quite a few users.
can you help.
22-06-2017 09:57 AM in
Audio & Video22-06-2017 10:07 AM in
Audio & VideoHi Kilo
Are you using the multiroom app to reconnect to the router? Also it might be worth resetting all the speakers in case there is a conflict.
Lee
22-06-2017 10:12 AM in
Audio & VideoHi kilo
Not sure if you have the same issue but one of my R3s got stuck after my router crashed, and was unable to connect to WiFi, even though Multiroom saw it.
Hold down its + and - buttons together until the lady says "resetting the speaker", it should fix it.
22-06-2017 10:17 AM in
Audio & VideoHi guys,
The app can find the 3 speakers and can even group them. But, when I tryck to group them as a surround group it just cant even start the process. I have reset the soundbar and my 2 R-lights. It doesnt fix it. I remember reading something about just some channels are working with the system in the 5GHz networks. But cant find that post.
22-06-2017 10:19 AM in
Audio & Video22-06-2017 10:20 AM in
Audio & VideoTry unplugging all the speakers at once, and when they are offline reinstall the multiroom app (while clearing its cache).
22-06-2017 10:23 AM in
Audio & Video
@Robbienobs wrote:Yawn..........
Thank you for underscoring my point. Well done!
22-06-2017 10:27 AM in
Audio & VideoPeejay84,
Doesnt work 😕 When Im trying from the TV it doesnt find the 2 rears, byt I can still come in to the "surround settings".
22-06-2017 10:38 AM in
Audio & VideoKilo
Can you see all three speakers in the multiroom app?
They all need to be on the same WiFi channel - if you go to: Settings / Advanced Settings / Network Status the app will tell you which channel each device is on - if they dont match then that is where the problem lies...
22-06-2017 10:40 AM in
Audio & Video