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HW-K650 and Two R1 Wirelss Speakers in 5.1 With KS7000 TV

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When using the K650 sound bar and two R1 Wireless speakers in surround sound mode over wifi with the latest firmware, The quailty of the sound K650 drops, sounds very muddy. As soon as you use the sound bar on it own, the sound bar improves. this is happening for a quite a few users.

 

can you help.

1,601 REPLIES 1,601
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Askarel: Does it still work for you, even though you may have reset the system after you upgrade?

Pfff. Today it does not work anymore. No sound comes out of the R3. Yesterday it worked well all evening but today, when I turned on the television, it came back as before. Too bad, I thought a solution was found. A surprising detail, yesterday when it worked, the volume did not show numbers, just a + or a -.

really disappointed :smileysad:
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I think it's a bit odd the rears plays at great volumes when you play music using the surround sound. I use Spotify connect from phones and tablets and in some songs you can easily tell that it uses the surround system, if you put it on. For example, some instruments from the rears and the voice from the center. This is, of course, played over wifi.

 

I'm not and expert in any way but from this I would say that the problem is the tv. 

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That's an interesting point Askarel

 

All the sound quality issues started way way back, when they changed the way the volume displayed on the tv (and also fixed WiFi issues)........... It used to show + and - on the tv and volume numbers on the soundbar when it was out the box before updates. 

 

Asked samsung for an update but no response just yet

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Yes it is a good point Askerel and one I've made several times. My set up (Hw-k650 and two R1s)  works brilliantly from both my Samsung Android phone, my iPad and my wife's IPhone when playing in. WiFi surround via the Multiform app. The sound quality is simply amazing with lots of volume on the rear speakers. If I just group them, but without surround  I can control the volume even better with individual control via each speaker through the app, but without true 5.1 surround... 

 

The instant I connect to the TV I lose volume on the rear speakers in both surround or Group. That's why I personally don't think it is an issue with the surround speakers or the soundbar or the firmware. I have always thought it's being caused by the TV. 

 

I notice the optical work around gives me much better results with movies played through Netflix in 5.1 than movies I play through my Sky Q box.  

 

It's all so frustrating, I can't help but think... It's an easy fix for some Samsung software engineer in Korea! 

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Well guys remember that the same thing happens when you connect the soundbar via HDMI Arc, so it's not only sound connect related. 

 

Anyone here with an older, pre soundconnect samsung tv or a different brand can test what happens when you plug the soundbar with ARC and make a surround group? 

 

If HDMI Arc works fine with other tv's it's definitely a TV issue. 

 

I have F series (pre sound connect) one in a bedroom, but I would have to take it down from the wall... 

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Hi Guys
Not that this helps with the surround sound issue but I've found a hidden sub menu in the Wireless multiroom app (4.0.79) which allows you to turn the R360 speakers into wireless repeaters. If this is useful to anyone or it actually works to extend wifi range? Here's how...

Turn on your R360 speaker(s).
In the app go to Device settings > Advanced Settings > Network Status.
This should show what is connected (in my case it was 2 entries for R1 speakers with a wifi icon at the right hand side of each).
To access the Repeater Mode menu tap quickly (10 times I think) on the top speaker in the list (not the soundbar if this is also in the list as it does not seem to support this mode).
With my 2 R1's connected, the Repeater Mode menu shows both with a toggle switch at the right.
I turned both on and the wifi analyser app I was using shows 2 access points named "Direct **Samsung Wireless Audio"
This is as far as I've looked into this feature

 

.Repeater Mode.jpg

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Im on multiroom app 4.0.95

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Nothing from Samsung yet but thought I would post and celebrate the 100'th page of posting on this! 

 

Lets hope we don't get to 200 before a final fix :winking-face: 

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New app version out on Apple Store 

 

gone from 4078 to 4094

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Multi room app version 4.0.95 on Samsung Galaxy S6
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