I had been looking forward to hearing sound from my rears using the method described. But unfortunately the work around "frig" did not work for me.
I believe I have connected everything up as suggested, but unfortunately I have exactly the same result, very low volume from the rears.
I grouped all 3 speakers, the soundbar and the 2 R1s using the surround sound on the multiroom app. I dropped the rear speakers into their appropriate places via the app. Initially I set the sounbar volume and speakers all at maximum plus 6.
I run the test from the app and I could hear the speaker test identification loud and clear.
I then set The TV to optical and set up the sounbar To DIN and connected the optical cable from the connect output to the sounbar.
Sound was clear from the sounbar and again very low from the rears. If I tried to increase the volume on a rear speaker it simply brought up the volume of the sounbar with no noticeable difference on the rears. I checked the app was still set up for rears on max and sounbar on minimum.
I then ungrouped all the speakers and set the sound bar to minimum volume and the rears to maximum volume manually. I grouped them all again from the app using surround sound and set it all up again, this time setting the rears to plus 6 and the sounbar to minus 6 from the app. I run the test, "Rear Left" and "Rear Right" very loud and as expected "Front" could not be heard during the test, so I set the sounbar very low from the remote and did the test again so that I could hardly Hear "Front" so I knew it was working and the Rears were both very loud during the test.
I connected it all back up to The TV again via the optical and set the sounbar To DIN....
Initially no sound out from anything (I checked to see the main speaker via The TV was still set up To Optical out. It was). I had expected loud volume from the rears and nothing from the front. So I slowly increased the volume via the soundbar remote the volume on the sounbar started to rise and the volume on the rears rose very slowly but not inline with the sounbar, before I knew it the sounbar was loud with again virtually no sound from the rears!
So it would appear that nothing I do gets volume from the rears.
So I'll now send my email to customer Service UK explaining my problem. I'll see what they say. I'm going to take my R1s and sounbar into my local authorised Samsung repair centre in Edinburgh to see if they can get it to work through their Samsung TV.
If that still doesn't work I'm going to get The Samsung sales rep in Curry's PCWorld World who sold me the system to connect up his two R1s And Sounbar in the shop to prove it works as he described it to me.... If that still doesn't work....
I'm afraid I'll have to admit defeat and return the 65" KS8000 TV, 4K UHD BluRay Player, HW-K 650 Sounbar And R1s as I bought it all as a home theatre package, that's how it was sold to me and I'm sick of the lack of knowledgeable support I've had from Samsung. I've also spent more than 6 hours on the phone in total to 4 different Samsung trouble shooters in the Philippines to try and set it up and that doesn't include all the other time spent on here and fiddling myself and on the Internet trying to find a solution....
Meantime no help from Samsung... No light at the end of the tunnel.... No idea if a firmware update is coming and no one willing to help us.
My partner thinks I'm mad.... She said... "It isn't working... How much more time are you going to waste on this? Just take it all back for a refund and buy a system that works"....
I didn't have an answer for her, but neither could I argue with her simple solution!
