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hw-k551/xu stops pairing

(Topic created on: 29-08-2020 11:51 AM)
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keith6960
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hi i have a a HW-K551/XU the problem is i pair it with my QE55Q80RATXXU tv its a bit hit and miss but eventually it will pair (it wont turn on with the tv remote but turns off with it )

my issue comes when i tern the tv back on, at first its a 50/50 chance that it will reconnect to the sound bar, and gets worse the more times i power down until it just wont connect at all so i have to unpair both and start again and so on  i hve updated my tv software and soundbar to HMS-K550WWB-1004.0 (its the only one i found that will go in my sounbar 

is anyone ells having similar issues or can recommend a compatible sounbar that can be controlled by the tv remote

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