19-06-2020 06:07 PM
I am also having a problem with my HT -J4500 Home Entertainment system Last night it was working fine, today I turned it on and it keeps flashing, on and off on the screen no sound and wont load DVD I've tried a reset, not worked either, I cant choose anything on the home screen as it constantly defaults to disc but dosent load the disc drawer also keeps opening by itself. Anyone else experiencing these issues ?
19-06-2020 07:03 PM
Yes! I'm having the same issue. Worked fine last night but all of a sudden now it's doing exactly what you described.
19-06-2020 08:09 PM
Well just tried mine and it keeps trying load a disc and then says no disc. It is repeating this over and over. It was working fine yestersday. Coincidence?
19-06-2020 08:14 PM
Seems to be global problem with many other models.
19-06-2020 08:48 PM
This is very strange. I never thought that when I put this info into Google I would find that several people are having the same problem as of yesterday. This is bizarre! I already replaced this unit a few years ago. I am not doing it again. I can't remember what happened to the first unit. Lets hope someone comes up with a solution. This must be some kind of software issue if more than one person is having a problem at the same time.
19-06-2020 09:19 PM - last edited 19-06-2020 09:24 PM
I wouldnt have said so Danny, there are far too people experiencing the same issues we are worldwide, so far there dosent appear to be a solution or any word from Samsung which is pretty poor, surely they should be aware of such a global problem!
19-06-2020 09:44 PM
@Annastacia wrote:
I am also having a problem with my HT -J4500 Home Entertainment system Last night it was working fine, today I turned it on and it keeps flashing, on and off on the screen no sound and wont load DVD I've tried a reset, not worked either, I cant choose anything on the home screen as it constantly defaults to disc but dosent load the disc drawer also keeps opening by itself. Anyone else experiencing these issues ?
Why start a new thread. Keep it all in one place🤔🤔🤔
19-06-2020 09:49 PM
I have the J5500 series and there must have been an update or hack on the system. The BluRay just keeps trying to spin up with no disc inserted. When I do insert a disk it never loads.
This is not a random issue when it is happening to systems all over the place at the same time.
A software upgrade or downgrade needs to be posted, With instruction on the procedure if it is not automatic.
SAMSUNG YOU NEED TO ADRESS THIS ISSUE AND PROVIDE A FIX TO YOUR CUSTOMERS!
20-06-2020 03:47 PM
20-06-2020 03:54 PM
I think we need to go deeper to resolve this...wee need to let the people know about this, about( Samsung) let's tell the media. Local tv,Newspaper