HT-J4500 home cinema, cycling on and off repeatedly.

[scotchbaz]

Although I've had it a good few years, never having a problem with it, my home cinema system is throwing a fit. It seemed to start when the blu ray/ dvd drawer wouldn't fully extend. I gently pulled it and inserted the disc and it seemed to work okay. The next day, when I switched it on, it now cycles through "LOAD", "No DISC" repeatedly, even when trying to use "D in", "AUX" or any other setting. I've disconected the drive from the rest of the unit, no difference. I've reset the unit whilst it was in stand by mode, nothing. It's not dirty inside, all very clean looking. Anyone know what's going on... Please help.

I've looked over the net all to no avail. 

[Brown3745]

What part of the website are we supposed to go to regarding this matter?

[Gavin79]

This one just been reported in last hour, apparently could be expired certificates...

I'm still going with Operation Kim Jongs Fury and think it's a hack...

Seen the reply one of the users got from Samsung, "thank you for your kind understanding" 

Forums reply...

"Look man....  I only want to know one thing!....

Are you gonna fix my f****** gear!?"

https://www.zdnet.com/article/samsung-blu-ray-players-are-rebooting-in-a-loop-and-nobody-knows-why/

[Giovanni959]

I have the same problem that you have shown in the video since a few days. I have a HT-J4530.

I live in Holland by the way.

[Mathias85]

I have the same Problem in Germany. I Hope they found the Problem and fix it soon. Same model from this Post. HT-J4500

[thickness]

Update from the Netherlands.

I just called Samsung NL (088 909 0100 option 1 2) and the nice lady told me Head office is aware and working on an update.

The software update should fix the problem.

She couldn't give a time path unfortunately. 

At least the recognise the issue.

If the vulnerability someone posted is debit to this issue, samsung has a big problem. 

[Giovanni959]

How should we update if the system restarts himself every 2 sec?

[Georgey]

This will take months to repair, but now Samsung will have a huge loss of costumers .

[zhance]

the same problem with our HT-J4530 in Spain since Thrusday 18/06/2020, also conected with Ethernet! 

[scotchbaz]

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@Brown3745 wrote:

What part of the website are we supposed to go to regarding this matter?

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Yeah, good luck finding that out. 

[Gavin79]

Yeah can't be updated 😂😂
Not unless you got Neo from the Matrix working the remote for you...