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HT-J4500 home cinema, cycling on and off repeatedly.

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Although I've had it a good few years, never having a problem with it, my home cinema system is throwing a fit. It seemed to start when the blu ray/ dvd drawer wouldn't fully extend. I gently pulled it and inserted the disc and it seemed to work okay. The next day, when I switched it on, it now cycles through "LOAD", "No DISC" repeatedly, even when trying to use "D in", "AUX" or any other setting. I've disconected the drive from the rest of the unit, no difference. I've reset the unit whilst it was in stand by mode, nothing. It's not dirty inside, all very clean looking. Anyone know what's going on... Please help.

I've looked over the net all to no avail. 

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Agreed, it seems Samsung are pure rubbish at sorting out a problem, it looks like we are going to be left with machines that are useless. i will never buy a Samsung product again. im looking at this Sony setup which i will get tomorrow. 

SonyBDV-E4100 1000-watt 3D Blu-ray Home Cinema System

Good luck.

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First Poster
I woke up to this depressing shock. I am now curious how all of us had the same problem on the same day.
Does this mean all of us MUST DEMAND A FREE REPAIR!???
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Mine was hard wired using Ethernet cable

 

i really do hope it's just a case of Samsung sending out an update(firmware) I seriously can not afford to purchase another system in the current climate. Not even sure my job is safe

 

 

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First Poster

Mine has started doing exactly the same 🤨 i noticed it on 18/6/20 

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To clarify,  I had one machine connected via ethernet and the other was connected via wifi. Both have the problem. 

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Apprentice

Hello from the Netherlands,
just discovered the same problem 2 hours ago,
device does seam to have radio reception , RDS data.
tried the reset from the manual with the remote. display shows "RESET", but problem stays.
tried a reset from the device front panel, but no success and NO Init on the display.

@Samsung; a quick fix is needed worldwide.

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I have the same damned problem with an HT-J5550W, it was working fine last night and now nothing. A factory reset did not work, they had best get this fixed or a lot of people will not use Samsung products again

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Apprentice
Mines doing pretty much the same thing 🥺
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I also tried a reset and it didnt work, it seems there are are lot of us having the same issue and not just in the UK
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There are a lot of people around the world by the looks of it, I'm gonna save this thread as a favourite and keep checking back to see if there is a fix. Good luck everyone!
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